Trust & Returns

Shop with confidence.

Fast shipping, easy exchanges, secure checkout — and a promise that every bottle leaves our atelier sealed, coded, and ready to wear.

Fast, tracked shipping

Every order ships from Manila within 24 hours. Metro Manila arrives next-day; provincial 2–4 business days via LBC or J&T with tracking.

7-day exchange window

Not the one? Sealed, unopened full bottles are exchangeable within 7 days of delivery for another scent of equal value.

Authentic formulations

Every bottle is blended in-house in our Manila atelier from imported French and Swiss oils. Sealed, batch-coded, and quality-checked.

Secure checkout

Checkout is handled by Shopify with bank-grade encryption. We never see or store your card details.

Shipping

Rates & delivery times

Destination
Delivery
Rate
Metro Manila
1–2 business days
₱150
Luzon (outside NCR)
2–4 business days
₱180
Visayas & Mindanao
3–5 business days
₱220
Orders over ₱5,000
Same ETA as above
Free
Sealed on ship

Every bottle is factory-sealed and batch-coded before it leaves us.

7-day exchange

Sealed full bottles exchangeable within 7 days of delivery.

Real humans

Reply within 24 hrs from our Manila team, 7 days a week.

FAQ

Common questions

How do I return or exchange a bottle?+

Email hello@overdose.ph within 7 days of delivery with your order number. Sealed full bottles can be exchanged for another scent of equal value. Decants and opened bottles are final sale for hygiene reasons.

What if my bottle arrives damaged?+

Take a photo of the parcel and the bottle within 48 hours of delivery and send it to hello@overdose.ph. We'll ship a replacement immediately at no cost.

Are your fragrances authentic designer bottles?+

No — Overdose creates original extraits inspired by the great fragrance families. Same DNA, blended in Manila, priced honestly.

Do you ship internationally?+

Not yet. We currently ship within the Philippines only. Follow us on Instagram for updates on international shipping.

What payment methods do you accept?+

Credit/debit cards, GCash, Maya, GrabPay, and bank transfer via Shopify's secure checkout.

Still have questions?

Our team in Manila is one message away — we usually reply within a few hours.

Contact us